Living in an apartment building or other multi-family type structure can have its challenges. Sometimes we hear loud televisions or radios in the hallways, clanging pots and pans from our neighbors’ kitchen, loud voices, or heavy footsteps. We may feel uneasy when a stranger is seen walking the halls at night because someone left the main entrance door ajar. Or we may feel upset when our next door neighbor allows his friends with small children to move in without reporting them as new tenants to the landlord or housing authority. Then of course there are the issues with parking especially with the handicap parking spaces!
This is just a small sample of issues that can multiply in public housing and other multi-unit complexes. Some issues may be severe enough to report to management. So what can we do as good tenants about the SERIOUS issues that can arise?
1. Begin a conversation with the involved person in your building to see if a resolution can be found.
2. If not, Call your landlord or building manager to report your concerns and write them on paper if a resolution can’t be found any other way.
3. You should receive a timely response but if you don’t, especially after numerous calls, write a letter stating your concerns and send it by certified mail. Be clear and brief in your letter and describe the impact this problem is having on you.
4. Landlords are expected to respond to you within a certain period of time. Make sure you keep copies of your letters.
5. If you get no response, you may need to ask for a meeting with the management or housing authority personnel.
6. If you still get no response, you may then need to consider other options, which are many!
As you can see, there are progressive steps to take to resolve a serious issue in your building.
It is important to explain the negative impact this situation has on you and others in your building. And when more than one person voices their concerns, it helps the landlord or management understand the situation and make the necessary improvements so that your right to peaceful living can be maintained.
From the desk of Jane Constant
Senior Relations Specialist
Nashua Police Department