If you are experiencing or witnessing a serious or life threatening emergency of any kind, you know that help will arrive quickly when you call 9-1-1.
But did you know that if you are a resident with a permanent medical condition, or you are being treated for a medical condition involving the use of a hazardous material, such as an oxygen tank in close proximity to a lit cigarette, or other type of hazardous substance, you can register to the Enhanced 9-1-1 Program?
The enhancement features within the State of New Hampshire’s 9-1-1 database is part of a worksheet called the “Supplemental Automatic Location Information Worksheet”. On this worksheet, you can add specific information to the state 9-1-1 database. The specific information that is allowed to be included on this worksheet is limited to the LOCATION of stored hazardous materials or a list of PERMANENT medical conditions at the specific residence listed. Information such as doctors names, medications, or other contact information CANNOT BE ACCEPTED due to the limited space in the database.
Once you have registered to the ENHANCED 9-1-1 Program, each time a 9-1-1 call comes from your residence, a supplemental screen will appear in front of the 9-1-1 Operator receiving your call. The supplemental screen provides the information and guidance that will be relayed to first responders on scene, who will then be better prepared for the situation at hand.
To obtain one of these forms, simply send in a request to the State of New Hampshire Department of Safety, Division of Emergency Services and Communication at 33 Hazen Drive, James H Hayes Building in Concord NH 03305. You can also call 603-271-6911 to order a form for you to complete, or complete it online at www.nh.gov/nh911
From the desk of Officer Jane Constant
Senior Relations Division
Nashua Police Department