Whether you drive a new or used car, beware of notices that arrive in your mailbox from any company requesting your immediate response to renew your vehicle service contract.
A letter from Auto Service Agency was submitted to me by an anonymous Nashua resident stating that she had only 5 days to reactivate her vehicle service contract. If she didn't renew her contract by immediately calling the telephone number listed, she would be responsible for paying for any repairs. The letter itself had no company address, nor was there an address on the envelope she received containing the letter.
In my research of this company, I found that there is an Auto Service Agency at 339 Mid Rivers Mall Dr.
in Saint Peters Missouri. At the Missouri Better Business Bureau, there are over 250 COMPLAINTS. There
are also 4 other alias names to include CarShield, National Dealers Warranty Inc, NRRM LLC, and
And when I read the fine print on the letter, this was written in very small letters:" Auto Service Agency is
an independent nationwide company marketing vehicle service contracts on behalf of leading third
party administrators. Programs may vary depending on vehicle use, mileage, state, and preexisting
conditions. ASA is not affiliated with any auto dealer or manufacturer. ALL CLAIMS MUST BE
PREAUTHORIZED BEFORE REPAIRS ARE MADE."
In other words, they will NEVER authorize your repair, you will NEVER be able to reach them because of
all their alias names and locations, and YOU WILL HAVE WASTED ALL YOUR MONEY.
DON'T BUY INTO THIS ONE.
From the desk of Jane Constant
Senior Relations Specialist
Nashua Police Department.